Reference

How tantan88 Handles Your Account Privacy

Your account data — from your registered email to the e-wallet details you use for DANA, OVO, and GoPay deposits — is handled under a clear set of rules that we keep consistent across all account activity.

Data collected with your consentDANA, OVO, GoPay wallet info protectedAccount access logged securelyYour right to request data removalIndonesia-based account support
Browse the Lobby Read FAQ
tantan88 How tantan88 Handles Your Account Privacy
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Encrypted Data Storage

Account data — including your registered email, phone number, and linked e-wallet identifiers for DANA, OVO, or GoPay — is stored using encryption at rest. We do not keep payment credentials in plain text. Access to stored personal data is restricted to authorised internal processes only, not general staff browsing.

Cookie Usage on the Platform

We use cookies to maintain your login session, remember your preferred language setting, and track which account features you use most. We do not use cookies to build advertising profiles or share browsing data with ad networks. You can adjust cookie permissions through your browser settings at any time without losing your account.

Account Security Practices

Every login triggers a session token tied to your device and IP range. If we detect a login from an unfamiliar device or location, we flag it for additional verification — usually a one-time code sent to your registered phone number. This OTP step keeps your account from being accessed even if your password is compromised.

Data Retention Period

We keep your account data for as long as your account is active, plus a retention window required by financial record rules where local law applies. After account closure and the retention period ends, personal data is deleted from active systems. Payment transaction logs tied to DANA, OVO, or GoPay transfers may be held longer to meet financial compliance requirements.

Who to Contact and How

The person responsible for data handling decisions at tantan88 can be reached through our support email. For urgent account security concerns — suspected unauthorised access or a data breach affecting your account — use live chat for a faster response. Include your account username and a brief description of the issue when you write in.

Requesting Data Changes

You have the right to request a copy of all data we hold on your account, ask us to correct inaccurate information, or request account deletion. Submit your request via support email or live chat. We will verify your identity against your registered account details before processing any change, to protect your data from unauthorised modification.

PRIVACY CONTACT

Reach Us About Your Data

Live Chat Support Open the live chat window from your account dashboard to raise a privacy request directly with our support team. We handle data queries including access requests, correction requests, and account deletion through this channel.
Email Data Request Send a written data request to our support email address listed in your account settings. Include your registered account name and the specific request — data copy, correction, or removal.
Account Settings Panel Some privacy actions — like reviewing what contact details we hold or updating your registered phone number — can be handled directly inside your account settings without contacting support.

Your Privacy Questions Answered

Below are the questions we hear most often about how your data is collected, stored, and managed on tantan88. If your question is not covered here, our support team can help — use live chat or the support email listed in your account settings.

We collect your name, email address, phone number, and the account identifiers you use to connect DANA, OVO, or GoPay for deposits. We also log device type and login timestamps for security purposes. We do not collect your e-wallet PIN or bank card numbers — those stay in your own app.

We share data only with the payment processors required to route your DANA, OVO, or GoPay transactions. Those processors are bound by data-handling terms consistent with this policy. We do not sell personal data to advertisers, data brokers, or any unrelated third party. Internal access to your data is restricted to authorised processes.

Your data is kept while your account is active. After you close your account, we hold it for a further retention period required by financial record obligations applicable where local law permits. Once that window closes, personal data is removed from active systems. Payment logs tied to e-wallet transfers may be retained longer for compliance reasons.

Yes. Submit a data access request via support email or live chat. Include your registered account username and specify that you want a copy of stored personal data. We verify your identity first — matching your request against your registered details — then send the data in a readable format within the timeframe required by applicable local rules.

Contact us via live chat or support email with a written deletion request. We will verify your identity, confirm any outstanding account balance or pending transaction, then process the deletion. Note that transaction records tied to DANA, OVO, or GoPay deposits may be retained for the financial compliance period even after personal account data is removed.

We use session cookies to keep you logged in and functional cookies to remember your language preference. We do not use advertising or tracking cookies that share your data with ad networks. You can disable cookies in your browser settings. Turning off session cookies will require you to log in each time you visit the platform.

Each login generates a session token linked to your device and IP range. If you log in from an unfamiliar device, we send a one-time code to your registered phone number for verification before granting access. Stored account data is encrypted at rest, and access inside our systems is restricted to authorised internal processes only.

The e-wallet identifiers we keep — such as registered phone numbers linked to your DANA or OVO account — are stored encrypted. We never store your wallet PIN or transaction credentials. When you initiate a deposit, the payment data travels through the processor's secure channel directly, and we only receive confirmation that the transfer was completed.

Contact us immediately through live chat — that is the fastest channel for security incidents. Include your account username and describe what you noticed, such as an unfamiliar login location or an unrecognised transaction. We will review your session history, lock access if needed, and walk you through securing your account and linked e-wallet details.

This policy applies to all accounts registered on tantan88 where access is permitted under local law. This includes players in Bekasi and across Indonesia, subject to applicable regional rules. Access to the platform and the data rights you hold depend on local law and eligible regions. Where local law applies specific data rights to you, we aim to honour those within our operational capacity.

Related pages

tantan88 Indonesia Aviator Mobile Play Football Goal Rush FAQ Borneo Jungle Reels